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Terms and Conditions of Crème de la Crème Gift Vouchers


UAB 'Alteus' (legal entity code: 300109675, registered office address: Trakų g. 3, Vilnius).

Physical Gift Vouchers can be purchased from all 'Crème de la Crème' boutiques — with the exception of Vilnius Airport.

Electronic Gift Vouchers can only be purchased from the online store:

Both types of Gift Voucher — physical and electronic —  (hereinafter referred to as ‘Gift Voucher’) purchased in Lithuania are subject to the same rules.

Information about Gift Vouchers is available in all Crème de la Crème boutiques in Lithuania (apart from at Vinius Airport) as well as on the internet boutique in Lithuania, by phone on +370 5 2080557, or by e-mail during working hours: I-V 9:00-18:00.

Gift vouchers may only be redeemed in Crème la Crème boutiques in Vilnius, Kaunas, Klaipėda, and Šiauliai and on the online boutique:

A physical or electronic Gift Voucher may not be returned, renewed, or converted into a new one (if misplaced or otherwise lost) or exchanged for cash.
A Gift Voucher cannot be used to purchase another Gift Voucher.

A physical or electronic Gift Voucher can only be redeemed once. A Gift Voucher may be presented at the check out till in Crème la Crème boutiques in Vilnius, Kaunas, Klaipėda, and Šiauliai to pay for goods as well as when paying for goods on the online store:

The used Gift Voucher shall not be returned to the holder.

A Gift Voucher is valid for 3 months from the date of purchase.
At the end of the period of validity of the Gift Voucher, it is automatically blocked and the remaining money is not refunded.

If a Gift Voucher is damaged, i.e., more than half of it is dirty, missing, or otherwise damaged, or the Gift Voucher number or date of expiry is not clearly visible, or the fiscal receipt confirming the purchase of the Gift Voucher is not presented, such a Gift Voucher cannot be redeemed in exchange for goods and is both non-exchangeable and non-refundable.

No fiscal receipts or VAT invoices will be needed when an electronic Gift Voucher is redeemed.

If the price of the goods is higher than the value the Gift Voucher, the difference in value may be covered by a payment in cash or by bank card.
If you select an item for a lower price than the value of the Gift Voucher, the balance will not be refunded.

In case of the misplacement of other loss of the Gift Voucher, the money will not be refunded.

VAT invoices are not issued when buying a Gift Voucher.

Discounts do not apply when redeeming Gift Vouchers in la Crème la Crème boutiques in Vilnius, Kaunas, Klaipėda, and Šiauliai and in the online boutique:

The forging, counterfeiting, copying, or reproduction of gift vouchers, as well as obtaining them illegitimately or using them unlawfully is strictly forbidden. Persons who use Gift Vouchers illegally may be prosecuted.

By purchasing a Gift Voucher, the Buyer confirms that he has read and agrees with the rules for the purchase and use of the Gift Voucher, which are provided in the physical boutiques of Crème de la Crème in Vilnius, Kaunas, Klaipėda, Šiauliai, and the online boutique:

UAB ‘Alteus’ reserves the right to change the Terms and Conditions of the use of Gift Vouchers at any time and such changes will take effect upon their publication.