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Data controller: UAB Alteus, company code: 1300109675, Trakų g. 3, Vilnius, e-mail: email@example.com
- ensuring the smooth operation of the website;
- collection and processing of statistical data, website traffic monitoring and analysis;
- customer registration;
- formation and performance of a contract;
- improving the Service Provider’s customer service quality and monitoring performance, training of new employees;
- direct marketing;
- necessary communications and dealing with inquiries.
Your rights: Each data subject whose data are processed in connection with business activities of the company, depending on the situation, has the following rights: to know (be informed) about the processing of data concerning him or her; to access his or her data and be informed about the methods of their processing; to obtain rectification of personal data or, taking into account the purposes of the processing, to have incomplete personal data completed; to obtain the erasure or suspension of data processing activities in respect of data concerning him or her (except storage); to obtain from the data controller the restriction of the processing if there is a legitimate ground; to obtain the transmission of data provided to us; to object to the processing of personal data concerning him or her at any time, where such processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, or where the personal data are processed for marketing purposes which includes profiling; to withdraw his or her consent to the processing of personal data where the processing is based on his or her consent; to lodge a complaint with the State Date Protection Inspectorate. You can exercise your rights by sending us an e-mail to firstname.lastname@example.org
The data controller of the personal data collected via the Website is UAB Alteus, company code 300109675, Trakų g. 3, Vilnius (the Service Provider or Data Controller).
Why do we process your personal data? Purposes and legal grounds for the processing of data, and data retention periods
When you visit the Website, contact us by e-mail or telephone, we collect your contact details, information that we need to conclude a distance contract with you, information you provide in your claim, and data you reveal during a telephone conversation. If you make an inquiry to us, be sure to include only information that is necessary to deal with your inquiry.
Purposes of data processing:
How do we collect information about you?
We may collect personal data about you, i.e. any information identifying you, in various ways:
Processing of children’s personal data
Services provided through the Website are not designated for individuals under the age of 14. If we have reason to believe that we may be processing personal data of children younger than the age stated in this Section, we will remove data concerning them from our databases.
We may disclose information about you to our intermediaries, suppliers or subcontractors if such disclosure is necessary to discharge our obligations, e.g. financial transactions related to the purchase of products on the Website may be processed by our payment service providers, we may transfer your personal data to other providers of specific services, such as website hosting providers, courier services, server hosting and server maintenance providers, e-mail service providers, etc. For a complete list of data recipients, please contact us directly.
Furthermore, we may disclose information about you:
To what countries do we transfer your personal data?
Sometimes we may have to transfer your personal data to other countries that may offer lower levels of data protection. In such cases we do all that is within our control to ensure the security of the personal data we transfer.
If the transfer of data is necessary to provide our services, perform contracts or comply with the legislative requirements, data may be transferred to countries outside the European Economic Area.
Where your personal data is transferred to countries outside the European Economic Area, we ensure that any of the following safeguards is implemented:
Security of your personal data
Your personal data will be processed in compliance with the General Data Protection Regulation, the Republic of Lithuania Law on Legal Protection of Personal Data and other legislation. When processing your personal data, we implement organisational and technical measures appropriate to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure or any other unlawful processing.
No doubt, transmission of data over the internet is basically not secure, and we cannot guarantee completely secure data transmission over the internet.
Our Website uses strictly necessary cookies to ensure suitable functioning of the Website. They are used because we have a legitimate interest to ensure the operation of the Website, and you will not be able to manage these cookies. We also use statistics, analytics, and advertising cookies intended to better understand consumers, their shopping preferences, and provide customized content (optional cookies). We will use optional cookies only with your consent, so before you start browsing, the Website will display a pop-up window from which you will be able to manage optional cookies. You have the right to object to optional cookies being stored on your browser, and you can block optional cookies if you want to browse anonymously. If you agree to the use of optional cookies, you will be able to adjust them on our Website at any time.
Please note, however, that some services may not function properly without cookies, and if you disable them, the services or any part of services may no longer be available to you.
Please note that our social networking accounts are governed by the cookies policy of the respective social media network.
Rights that you have
As a data subject, depending on the situation, you have the following rights:
We offer you easy ways to exercise these rights. You can do so by writing to us to email@example.com, or by clicking on certain links included below the content we provide.
You may not be able to exercise these rights when in the cases provided by law it is necessary to ensure prevention, investigation and detection of crimes, violations of official or professional ethical standards, as well as the protection of the rights and freedoms of the data subject or other persons.
Our Website may contain links to other websites. We are not responsible for the privacy policies or practices of third-party websites and encourage you to check how data are processed by other websites.
You are responsible for maintaining the confidentiality of your password and user data and for all activity (data transmission, placed orders, etc.) on our Website using your login information. You may not disclose your password to third parties. If our Website services are used by a third party who has logged in using your login information, we will assume that it is you. If you lose your login information, you must immediately notify us by sending us a letter, by telephone, fax or e-mail. You must change your password every 6 months.
You are responsible to ensure that the data you provide to us are accurate, correct and complete. You must immediately notify us of a change in any data you have provided to us by changing the respective data in the registration form or, if the data are not indicated in the registration form, by sending us an e-mail. In no event will we assume liability for damages incurred by you due to incorrect or incomplete data provided by you or your failure to inform us of changes in such data.
Company code: 300109675
Registered office address: Trakų g. 3, Vilnius
We will respond to your requests, complaints or claims in writing following the procedure and within the time limits set forth by law. We seek to provide you with information as soon as possible but no later than within 30 days after the date of receipt of your request.
If on receipt of a request, complaint or claim we have any doubts as to the identity of the applicant, we have the right to request the applicant to present his or her identity document or otherwise prove his or her identity.
If we are unable to provide you with the information you need and/or if you have claims about how your personal data is processed, you have the right to lodge a complaint with the State Data Protection Inspectorate.
Last reviewed 3rd of April 2020.