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Basic rules for electronic Gift Vouchers

 

  • All gift vouchers purchased since 3 December, 2020 in Vilnius, Kaunas, Klaipėda, Šiauliai or from the online boutique www.cremedelacreme.shop are valid in the online boutique.
  • The buyer(s) of an electronic Gift Voucher should become acquainted with and accept the Terms and Conditions for the use of electronic Gift Vouchers; the Terms and Conditions can be found on www.cremedelacreme.shop.
  • An electronic Gift Voucher is only valid and redeemable when shopping at Crème de la Crème boutiques in Vilnius, Kaunas, Klaipėda, and Šiauliai, as well as in the online boutique: shop.
  • An electronic Gift Voucher may not be exchanged for cash or refunded.
    • Each electronic Gift Voucher is a one-off. When you redeem an electronic Gift Voucher to pay for goods, it becomes invalid.
  • Purchasing an electronic Gift Voucher is only possible upon advance payment. After the payment has been received, the electronic Gift Voucher is sent to the e-mail specified in the customer and the recipient's order.
  • Where the price of the ordered item(s) is less than the nominal value of the electronic Gift Voucher, the resulting difference shall not be refunded. Where the price of the ordered item(s) is higher than the nominal value of the Gift Voucher, the resulting difference shall be paid by the buyer.
  • During shopping, type the electronic number of the Gift Voucher in the box in the payment section and be sure to click on the ‘Redeem’ button. After you have successfully entered the electronic check number and clicked the ‘Redeem’ button in your shopping cart, the corresponding value of the Gift Voucher will be discounted.
  • An electronic Gift Voucher is valid for three months from the date of purchase. The expiration date is specified in the electronic document that the buyer receives.

More information about electronic Gift Vouchers, payment, delivery, returns, and refunds is available in the 'Terms and Conditions' section of the online boutique: www.cremedelacreme.shop, as well as by phone on +370 634 14444, or by e-mail info@cremedelacreme.shop during working hours: I-V 9:00-18:00.